We collect information to provide, improve, and secure our enterprise software development services
(websites, SaaS platforms, mobile apps, ERP systems, and AI integrations).
Personal Information You Provide:
- Contact details: name, email address, phone number, company name, job title, billing address
- Professional information: project requirements, business objectives, technical specifications
- Payment information: billing details processed via third-party gateways (we do not store full card details)
- Communication data: messages via forms, email, SMS, support tickets, or phone
Automatically Collected Information:
- Technical data: IP address, device type, browser, operating system, pages visited, time spent
- Usage analytics: referral sources, search terms, interactions with site elements
- Cookies and tracking: session cookies, analytics cookies, essential functionality cookies
Information from Third Parties:
- Business directories, LinkedIn profiles, public records for lead qualification
- Analytics providers (e.g., Google Analytics), payment processors, marketing platforms
We do not knowingly collect sensitive personal data (health, financial account numbers, government IDs)
unless explicitly required for a client project with documented consent.
We use collected information for legitimate business purposes:
- Service Delivery: Responding to inquiries, scoping projects, developing software, providing support, processing payments
- Communication: Sending project updates, invoices, marketing materials (with opt-out), service notifications
- Improvement: Analyzing usage patterns, refining services, training AI models (anonymized data only)
- Security: Fraud prevention, access control, threat detection
- Marketing: Targeted ads, event invitations, content syndication (with consent where required)
- Legal Compliance: Responding to lawful requests, audits, dispute resolution
Novaris may send SMS messages for service-related communications, including:
